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Customer Service
Frequently Asked Questions
Do you have questions about delivery methods, orders, or other aspects? We’ve compiled a list of frequently asked questions to help you quickly find the answers you need.
We offer a variety of shipping options: sea freight (longer transit time, lower cost, suitable for large-volume goods), air freight (faster transit time, higher cost, oversized goods cannot be shipped by air), and international express (faster transit time, higher cost).
We will provide you with installation instructions for the products you purchased and will answer any questions you may have during the installation process, until you have completed the installation.
We support multiple payment methods and can arrange payment a.ccording to your needs.
You can contact our customer service.
Absolutely! For fast and convenient delivery and assembly, our professional service team can help you. They handle shipping and assembly, and are product-trained, so you can rest assured your new furniture will be properly assembled. Our in-store consultants will advise you on whether this service is necessary based on the complexity of your order. Our delivery service includes unpacking, professional assembly, and placement. Please ask our staff for details and pricing.